The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection declaration, we inform you about the most important aspects of data processing on our website.

Contact us

If you contact us using the form on the website or by email, the data you provide will be stored by us for six months in order to process the request and in the event of follow-up questions. We do not pass on this data without your consent.

Right to information, deletion, blocking

You have voluntarily provided us with data about yourself and we process this data on the basis of your consent for the following purposes:

• Customer care as well
• for our own advertising purposes, for example for sending offers, advertising brochures and newsletters (in paper and electronic form), as well as for the purpose of indicating the existing or previous business relationship with the customer (reference notice).

You have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing as well as the right to correct, block or delete this data at any time.

You can revoke this consent at any time. If you withdraw your consent, we will no longer process your data for the above-mentioned purposes from this point in time. To cancel, please contact: +43 2842 21600 or E-Mail: office@vtw.co

Your data will not be passed on

We do not share your personal information with third parties. Only the service partners required to process your orders will receive your address. In these cases, the transmission takes place in accordance with the provisions of the GDPR, the scope of the transmitted data is limited to the necessary minimum.

The data you provide are also required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. We store your data as long as there is an upright customer relationship and this data must be stored in accordance with statutory retention requirements. Then they will be deleted.

You can reach our data protection officer at: +43 2842 21600 or E-Mail: office@vtw.co

Legal appeal

In principle, you have the right to information, correction, deletion, restriction, data portability and objection. Please contact us for this. If you believe that the processing of your data violates data protection law or that your data protection claims have been violated in any other way, you can complain to the supervisory authority. In Austria, the data protection authority is responsible.

Technical security

Our company is committed to protecting the privacy of the user and continuously updates the technical and organizational security measures to protect the data provided. These measures are intended to prevent unauthorized access, unlawful deletion or manipulation and the accidental loss of data as well as possible.

Change of privacy policy

The provider reserves the right to revise / change both the terms of use and this privacy policy from time to time at its discretion. It is the responsibility of the user to regularly check the provider’s website for updates to the terms of use, including the privacy policy, which will take effect immediately when they are posted. With the continued use of the provider’s website by the user, the user declares his / her consent to be bound by the revised / changed terms of use and / or the revised / changed data protection declaration.

Contradiction advertising mails

We hereby object to the use of the contact data published in the context of the imprint obligation for sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

Collection of general information

When you access our website, information of a general nature is automatically recorded. This information includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the website content you have requested and is mandatory when using the Internet.

Data traffic to third countries

We would like to point out that the technologies used can sometimes also result in the processing of personal data by us and by third parties such as Google LLC, which is based in the USA and other third countries and carries out data processing there. After the fall of the Privacy Shield, at the discretion of the European Court of Justice in the USA, no adequate level of data protection is guaranteed. There is therefore a theoretical possibility that your data may be accessed by US authorities for control and monitoring purposes and that no effective legal remedies are available, with all of our third-party providers having the applicable standard contractual clauses. If you click on “Accept all” in the consent banner, you actively agree that we may use the technologies mentioned and may also transmit your data to third parties in third countries (including the USA). You can find more detailed information about the individual technologies and cookies that are collected by visiting “Privacy Settings” and our “Cookie Policy”. You can manage your consent separately for each purpose and each provider there. This allows you to give your consent to data transfer to a third country (including the USA) and revoke it at any time. Please note that based on the settings you have made yourself, it is possible that not all the functions of the site will be available.